Terms of Service

Company Name: Nerfeuo
Effective Date: December 13, 2024

Welcome to Nerfeuo! These Terms of Service ("Terms") govern your access and use of our website and services. By using our site, you agree to be legally bound by these Terms. If you do not agree, please do not use our services.

1. General Information

These Terms comply with the European General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), the UK GDPR and Data Protection Act 2018, the Canada Consumer Privacy Protection Act (CPPA/PIPEDA), the Australia Privacy Act 1988, and other applicable international laws.

2. Use of Our Services

  • You must be at least 18 years old or have the permission of a parent or guardian.

  • You agree not to use our site for unlawful, fraudulent, or abusive purposes.

  • You are responsible for the confidentiality of your account credentials.

  • We reserve the right to refuse service, cancel orders, or terminate accounts at our sole discretion.

3. Products & Pricing

  • All products are subject to availability.

  • We strive for accuracy in product descriptions, images, and pricing, but we reserve the right to correct errors, including after an order has been placed.

  • Prices are listed in USD by default, but customers can select other available currencies using the currency selector in the website menu. Prices may change without notice.

  • Promotional offers may be withdrawn or changed at any time.

4. Shipping & Delivery

  • Estimated delivery time: 7–21 business days, depending on your location.

  • Processing time: 24–72 hours after order confirmation.

  • We ship internationally via third-party logistics partners.

  • We are not liable for customs delays, import fees, or force majeure events.

See our Shipping Info Page for full details.

5. Returns & Refunds

  • You may request a return within 14 days of delivery, per our Refund & Return Policy.

  • Items must be unused and in original packaging.

  • Refunds are issued as store credit unless the item is proven defective by Nerfeuo or our suppliers.

  • For defective items, the product may be replaced or store credit provided, at our discretion.

  • All warranty claims, product defects, and related issues are governed by our Legal Disclaimer.

6. Intellectual Property

All content (images, text, logos, design) is the property of Nerfeuo or licensed partners. Copying, reselling, or redistributing without written permission is strictly prohibited.

7. Warranties & Disclaimers

  • We do not provide manufacturer warranties unless explicitly stated.

  • Products may differ slightly from online images due to lighting or supplier updates.

  • Use of products is at your own risk. Always follow the manufacturer’s usage instructions and safety guidance.

  • For detailed information about warranties, product safety, and liability, please refer to our Legal Disclaimer.

8. Product Liability Disclaimer

Nerfeuo is not liable for injuries, accidents, property damage, or any other losses that may occur from the use or misuse of products purchased through our website. Responsibility for product safety, compliance, and performance lies exclusively with the original manufacturer.

Claims under the EU Product Liability Directive, the U.S. Consumer Product Safety Act (CPSA), the Canada Consumer Product Safety Act (CCPSA), the UK Consumer Protection Act 1987, and the Australia Consumer Law (ACL) or equivalent product liability regulations must be directed to the product manufacturer, not to Nerfeuo.

9. Limitation of Liability

Nerfeuo shall not be held liable for any indirect, incidental, or consequential damages, including but not limited to loss of data, profits, or business opportunity. No guarantees are made regarding website availability, error-free operation, or uninterrupted access.

10. Data Privacy

We take your privacy seriously. Your personal data is handled in accordance with our Privacy Policy, which complies with GDPR, CCPA/CPRA, CPPA/PIPEDA, and other applicable regulations.

We use cookies, Shopify’s analytics tools, and third-party tracking (such as Facebook Pixel and TikTok Pixel) to improve user experience.

See our Privacy Policy and Cookie Policy for details.

11. Security & Fraud Protection

We prioritize customer safety and fraud prevention. Our measures include SSL encryption, secure payment processing, and monitoring of suspicious activity.

See our Security & Fraud Policy for more information.

12. Governing Law

These Terms are governed by the laws of the Federal Republic of Germany, without regard to conflict of law principles. However, we also comply with applicable consumer protection laws in the EU, USA, Canada, UK, and Australia.

Any legal disputes shall be resolved in the competent court of jurisdiction in Germany, unless mandatory consumer protection laws in your jurisdiction provide otherwise.

13. Changes to These Terms

We reserve the right to modify or update these Terms at any time. Changes take effect immediately upon posting on this website. Your continued use of our services constitutes acceptance of the revised Terms.

14. Reference to Other Policies

These Terms of Service must be read in conjunction with our:

15. Contact

For any questions or concerns about these Terms, please contact us via our Contact Us page.

✅ By using our website, you confirm that you have read, understood, and agreed to these Terms of Service.